GrowthOS

Data deletion

Last updated September 26, 2026

Draft for private testing. Business details and policies must be finalized before public onboarding.

Service operator: Karim Mawji, operating as Markau

Disconnect a provider

Workspace owners can disconnect a connection in Manage. Follow any instructions shown for revoking access in the provider’s security or business settings; some providers require that separate step. A disconnected account may still contain active campaigns. Check and pause those campaigns directly in the advertising platform.

Request export or deletion

Email privacy@markau.app from the address used for your account. Include the workspace name and whether you want an export, account deletion or workspace deletion. Do not send a password, API key or identity document with the initial request. Deleting an entire workspace requires verification of the owner’s authority and affects its other members.

After verification, the operator confirms the scope, any remaining provider actions, and the handling of active records, private media and recovery copies. Request an export before deletion if you need a copy. The operational retention schedule is being finalized before client onboarding, so this draft does not promise a deletion deadline.

Records outside Markau

Removing data from Markau does not remove advertisements, posts, messages, invoices or reporting records stored by advertising and messaging platforms. Manage those records with the relevant provider. We will explain any records retained for a legal obligation or security investigation, and how recovery copies are handled, when confirming your request.